Welcome to the Bass Tournament Tycoon Customer Support page. If you don't find the answer to your question below, please email us at help@basstournamenttycoon.com

Important: If you email us, please be sure to attach your DirectX diagnostic report. That report will contain information about your system such as processory speed, memory and video card drivers. To generate a DirectX diagnostic report, please click on "START" > "Run" > and type "dxdiag" in the dialog box. Run this DirectX diagnostic tool and then click the buttons that says "Save All Information". That will generate a file typically called "DxDiag.txt". Find the location where you saved that file, and then attach it to the email you send to us.


Question:
Where is the game manual?

Answer:
The game manual is online so we can update it with the latest tips and stratgies.
Here's a link to the game manual.


Question:
Why doesn't the game work on my MAC?

Answer:
Bass Tournament Tycoon is only for the PC. It does not work on the MAC.


Question:
Why does the screen go blank or my game crash?

Answer:
This problem is often caused by incompatibilities between your computers graphics system and the product you are trying to use.

Perform the following steps to troubleshoot your issue:
1. Make sure that you have the most current drivers installed for your system. To find the most current drivers, try running Windows Update which can be found under your "START" menu, or under "START" > "All Programs" > "Windows Update".

2. Ensure you have the most current version of Microsoft's DirectX installed on your system. To get the most current version of DirectX, click on this link and install the appropriate version of DirectX for your operating system..

3. Reboot your computer.

4. Make sure you are connected to the Internet.

5. Run your product again.

If the above steps don't resolve your issue, your computer may not have the correct configurations to run the product. The amount of memory, hard disc space or operating system you are running may prevent you from using your product correctly.
Question:
How do I update my video graphics drivers?

Answer:
Many downloadable games make heavy use of the Microsoft DirectX, OpenGL, and separate video card drivers. If your game has problems or crashes, you can typically fix the problem by updating ALL OF THESE.

See the following to get the latest Microsoft DirectX drivers.
www.microsoft.com/directx/

See the following to get the latest video card and OpenGL drivers based upon what video card you have. The latest OpenGL drivers are typically automatically installed when you update your video card drivers.

www.ati.com - (very common) If you have an ATI Technologies based video card.

www.nvidia.com - (very common) If you have an NVidia based video card.

www.matrox.com - If you have a Matrox based video card.

If your video card is not in this list, try this site that has a large list of video card drivers.

www.computerhope.com/drivers/video.htm


Question:
What are the system requirements?

Answer:
  • Windows 2000/ME/XP
  • Processor: PIII 800 MHz
  • 256 MB RAM
  • Free hard drive space 500 MB
  • Direct3D-compatible 3D Video Card 64MB
  • DirectX 9.0c
  • Sound Card
  • Mouse





Bass Tournament Tycoon